Terms of Service

1. Acceptance of Terms

By accessing or using the Farren Grove website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services. We reserve the right to update these terms at any time. Continued use after changes constitutes acceptance.

2. Eligibility

You must be at least 18 years old to make purchases through our website. By placing an order, you represent that you are of legal age and have the authority to enter into this agreement.

3. Products & Pricing

We strive to display product information and pricing accurately. However:

• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Product images are for illustration purposes; actual products may vary slightly
• We reserve the right to limit quantities or discontinue products at any time

4. Orders & Payment

By placing an order, you agree to:

• Provide accurate and complete billing and shipping information
• Authorize us to charge your payment method for the total order amount
• Accept that order confirmation does not constitute acceptance; we reserve the right to cancel orders

Payment is processed securely through third-party payment processors. We do not store full credit card numbers.

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping & Returns policy. Delivery timeframes are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by carriers, weather, or events beyond our control.

6. Returns & Refunds

Returns and refunds are governed by our Shipping & Returns policy. We reserve the right to refuse returns that do not comply with our stated policies.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and product descriptions — is the property of Farren Grove or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. User Conduct

You agree not to use our website for any unlawful purpose or in violation of these terms. This includes, but is not limited to: submitting false information, attempting to interfere with site operation, using automated tools to access the site, or violating any applicable laws or regulations.

9. Limitation of Liability

To the fullest extent permitted by law, Farren Grove shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

10. Disclaimers

Products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that product descriptions are error-free or that products will meet your specific expectations. Beauty products may cause reactions — always check ingredients and perform a patch test.

11. Indemnification

You agree to indemnify and hold Farren Grove harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

12. Governing Law & Dispute Resolution

These terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any dispute shall be resolved as follows:

• First, contact us directly — we'll work in good faith to resolve the issue
• If unresolved after 30 days, either party may pursue binding arbitration
• Arbitration shall be conducted in Delaware under AAA rules
• You waive the right to participate in class action lawsuits

13. Termination

We reserve the right to terminate or suspend access to our services at our discretion, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

14. Contact

For questions about these Terms of Service, contact us at hello@farrengrove.com.